Shipping policy
Shipping Policy
Shipping Costs
We are pleased to offer our customers a special service: Shipping within the United Kingdom is completely free of charge for all orders. There are no additional shipping fees.
Delivery Times
As we work closely with international logistics partners to guarantee you the best prices and high quality, the following delivery times apply to our products:
- Average delivery time: 5 to 8 business days.
Please note that processing your order typically takes 1 to 3 business days before the package is dispatched. Once your order is on its way, you will receive a confirmation email from us containing a tracking number.
Order Tracking
You can track the status of your delivery at any time using the link provided in your shipping confirmation. Please note that it may take 2 to 5 days for the tracking information to be updated in the shipping provider's system.
Customs and Taxes
Please be aware that international shipments to the UK may be subject to import VAT or customs duties, which are to be borne by the recipient. CozyPilot has no control over these charges.
Questions About Delivery?
If your order has not arrived within the timeframes mentioned above, or if you have any questions regarding shipping, please contact us at: support@cozypilot.shop